Privacy
Zuletzt aktualisiert: 4 July 2026
Die Rechtsseiten werden auf Englisch bereitgestellt; die englische Fassung ist maßgeblich.
The short version: we collect your email and your interview answers so we can build and save your roadmap and send you the emails you asked for. We don't sell data, we don't run ads, we don't want your documents, and you can delete everything yourself, in the app, at any time.
Who we are
Get Camino (getcamino.app) is operated by AELaboratories, Inc, 500 Westover Dr #34489, Sanford, NC 27330, United States.
Questions or requests about your data: use "Report a problem" in the app menu, or email privacy@getcamino.app.
What we collect
Account: your email address and a sign-in identifier (from Apple, Google, or the email code you use to sign in).
Your answers: what you tell Lola in the interview — nationalities, family situation, work situation, an income band, rough dates, and plans like driving, schooling, buying property, or pets. This is what your roadmap is computed from.
Progress and preferences: which steps you've marked done (and on which dates), and email preferences like unsubscribing from the weekly roundup.
Feedback: whatever you type into "Report a problem", plus basic context (platform, app version, which screen).
Technical: error reports (so we can fix crashes) and product analytics (which screens are used). On the web our analytics are cookieless — nothing is stored on your device to track you across visits.
What we deliberately do not collect
No document uploads — we've chosen not to be a store of passports and certificates.
No payment details (Get Camino is free), no precise location, no advertising identifiers, no data sales to anyone, ever.
How AI is involved
Lola's conversation runs on Anthropic's Claude: the text you type in the interview and in step conversations is processed to phrase questions and understand answers. Which steps apply to you, and every date, is computed by our own deterministic engine — not by AI.
Lola's voice is synthesized by ElevenLabs from Lola's own lines. Your text is not sent to ElevenLabs.
Who processes data for us
Supabase (accounts and database), Resend (sending email, EU region), PostHog (analytics, EU region, cookieless on web), Sentry (error reporting), Anthropic (conversation processing), ElevenLabs (voice), and Expo/EAS Hosting with Cloudflare (hosting). Some of these providers process data in the United States.
Emails
We send transactional email (sign-in links, a one-time welcome) and a weekly roundup of what's due on your roadmap. The roundup has one-click unsubscribe; it also simply stops when there's nothing useful to say.
Retention and deletion
We keep your data while you have an account. Delete your account any time in the app: menu → Delete my account. This immediately and permanently removes your account, your answers, and your roadmap. Emails already sent to you obviously remain in your inbox.
Your rights
You can access what we hold (it's essentially your interview answers — visible in the app), correct it (tell Lola what changed), delete it (in-app), and complain to your local data-protection authority if we've let you down. EU/EEA residents have these rights under the GDPR; we honor them for everyone.
Changes
If this policy changes materially, we'll note it here with a new date. The version history is public in our repository.